Achievements
Initially we have started with Rs. 25,11,000/- share capital from 1008 members as a Unit Bank. Simultaneously we have extended our Area of Operation to entire Telangana State and now our Bank is registered under Multi State Cooperative Societies Act, 2002, as a Multi-State Cooperative Bank with the Registration No. MSCS/CR/1290/2019, Dated: 23-08-2019.
The main objective of the Bank is to cater to the Banking needs of the Poor, Middle, Rural, Semi Urban and Urban people and also take care of the Banking Needs of the Business People through quick, prompt & transparent services.
The situation, when we started the Bank, the general Co-operative Banking scenario has witnessed failure of many Co-operative banks and loose of faith in the system by public, who were not willing to patronage Co-operative Banks because of their past performance. Though we have witnesses such situation in our initial period of establishment, we with our sustained efforts and backed by good customer service could still create a name for ourselves in our Area of Operation.
For the first 8 years we had worked as only unit Bank. However with the liberalization of Branch Licensing policy of the RBI in 2008 Year, for Branch expansion in Co-Operative sector, which encouraged branch expansion for the performing Co-Operative Banks, we could get 2 Licenses for Opening of new branches during the Financial Year 2008-09, thereby increasing our strength to 3 Branches.
Year on Year we are applying for new Branches and establishing the same with the permission of Reserve Bank of India. Through entering into new locations and acquiring more customers, we are making efforts to stabilize our growth Year on Year, and we could reach to 23 Branches as of now in which 21 Branches in Telangana State and 2 Branches in Andhra Pradesh State.
With the active support and guidance of the Reserve Bank of India, we could continuously perform well and also continued to introduce many new initiatives over a period of time. Sri Vanamala Srinivas took charge as CEO on 31-08-2000 and the Bank started functioning w. e. f. 11-09-2000 with 25 Lakh Share Capital and zero Business.
When the Bank commenced its operation, the general Co-operative Banking scenario was witnessing failure of many Co-operative banks and loss of confidence in the system by public, who were not willing to patronage Co-operative Banks.
- The main challenge then was how to earn & pay the salaries to the Employees and meet day to day expenses in running the organization, and to gain public confidence to make them come to the Bank and utilize Banking Services.
- The CEO struggled a lot and initiated many steps and introduced various customer centric services like extended Business Hours and issuance of DD/PO at nominal cost. Gradually with perfect planning, implementation and team work, the Bank started getting growth in Business and income. At the end of the First Financial Year the Deposits of the Bank were Rs. 73.16 Lakh and Loans Rs. 47.80 Lakh, Income: Rs. 7.24 lakes, Expenditure Rs. 6.60 Lakes and recorded a Profit of Rs. 0.64 lakes.
- Though he had witnessed such situation at the initial stages of the Bank, with sustained efforts could still create a name for the Bank in the Area of Operation.
- Established as a last Co-Operative Urban Bank to get a License from Reserve Bank of India, in erstwhile Andhra Pradesh State, with in the span of 21 Years, he made efforts to take the Bank to 2nd position based on the Business in Telangana State, and 3rd Position in erstwhile Andhra Pradesh, among 49 Cooperative Urban Banks operating in Telangana, and 46 Banks in Andhra Pradesh, with integrity, technology adoption, customized products and services etc.,
Major Projects
Introduction of Technology Based Services:
Even though the Bank is a small Co-Operative Urban Bank, we had introduced the following Technology Based services not only to attract new customers but also to retain the existing customers with periodic updates.
- AePS (Aadhaar enabled Payment System) Services
- Banking Correspondents
- Unified Payments Interface(UPI) Services
- Mobile Banking with IMPS services
- RuPay Debit Card Facilities
- NACH Credit & Debit Facilities
- RTGS/NEFT Services
- Tollfree Banking Services
- Established 55 Onsite ATM’s
- Aadhaar Payment Bridge System
- E-Statement System to Customers
Branch Expansion:
The Bank started functioning from 11-09-2000 and till 2009, the bank was a unit Bank.
When the Reserve Bank of India liberalized Branch Authorization policy, we have started establishing new Branches with the permission of Reserve Bank of India. Established 23 Branches at potential locations in Telangana & Andhra Pradesh State from 2009-10 to 2020-21.
Customer Friendly Services:
From the beginning, our strategy towards customer services is to provide quick, prompt and efficient services at low cost to the customers. With that service motto, could get 6,23,298 clientele base as on 31-03-2021, within the span of 21 years of establishment.
Diversification of Loan Products:
We formulated diversified Loan products which suits different sectors of the Society for their economic growth. There are various Loan Products formulated to finance various needs of Customers, at very competitive interest rates on loans & Advances, on par with Nationalized Banks, the rates are far below the rates offered by other Co-Operative Banks operating in the area.
Acquiring More Customers & CASA
Maintained 34.91% CASA out of Total Deposits for the Financial Year 2020-21.
Charges Free Banking:
We had introduced charges free Banking policy, to make them free from the doubt of hidden charges levied in their accounts.
Cash full ATM Services:
Established 55 Onsite ATM’s at 23 Branches. Keeping in view of current market scenario, we had taken several steps to mitigate the cash problems through ATM’s.
Established Special ATM’s for Women:
Established Special ATM for Women, where only women are allowed to transact with this ATM which is placed separately. There is good response for this ATM, the women customers are feeling comfortable & are very happy about the exclusive ATM, by which they can conveniently and quickly withdraw cash.
Launched UPI, Mobile Banking and IMPS facilities:
Got Mobile Banking License from Reserve Bank of India being the first Non Scheduled Bank in India. And successfully on boarded UPI, IMPS and Mobile Banking services.
Card Services:
Launched “RUPAY Classic Card” & “RuPay Platinum Card” Services and issued 1.57 Lakh Cards so far.
NACH:
Got Membership in NACH and providing NACH Credit and Debit facilities to customers and trying motivate the Customer to move to the eco-friendly digital transactions.
Merger of other Banks:
With technology adoption, Systems & Procedures modulation and Policies implementation, growth in Business, Branches etc., a profit earning Mahila Co-Op Urban Bank impressed with our growth and services, offered to merge their unit Bank called “Samatha Mahila Co-Operative Urban Bank Ltd.,” situated at Dilsukhnagar, Hyderabad with us and accordingly with the permission of Reserve Bank of India, we acquired the “Samatha Mahila Co-Op Urban Bank Ltd.,” with our Bank successfully from 01-03-2016 as our 14th Branch at “Dilsukhnagar, Hyderabad”.
At the time of merger the Business of the Samatha Mahila Bank was Rs. 22.64 Crore. After functioning as our Dilsukhnagar Branch with effect from 01-03-2016, we made efforts and reached the Business of Rs. 12745.90 Lakh as on 31-03-2021, within a span of 5 Years, with the same employees who worked previously in Samatha Mahila CUB.
We also acquired “Bhimavaram Co-Op Urban Bank, Bhimavaram, Andhra Pradesh” which is a loss Bank, with the permission of Reserve Bank of India. The Bhimavaram CUB was merged with effect from 05-09-2019. We are making efforts to build the confidence among the people and get business there. The two Branches acquired are crossed Break Even and gained profits as on 31-03-2021.
Position of the Bank:
Established as last Co-Operative Urban Bank to get a License from Reserve Bank of India in erstwhile Andhra Pradesh State. With our relentless efforts, the Bank could reach to 2nd position, based on the Business out of 49 Cooperative Banks in Telangana.
The Growth of the Bank in various financial parameters from last 4 Years is as follows:
Growth of Deposits during last 4 Financial Years is: 80.06%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| In Amount | In% | ||||||
| Demand Deposits | 30324.38 | 35243.15 | 43531.5 | 49004.86 | 53172.85 | 22848.47 | 75.35% |
| Time Deposits | 51647.89 | 65701.65 | 72560.66 | 83160.63 | 94422.42 | 42774.53 | 82.82% |
| Total Deposits | 81972.27 | 100944.8 | 116092.16 | 132165.49 | 147595.26 | 65622.99 | 80.06% |
| Growth in Amount | 17998.8 | 18972.53 | 15147.36 | 16073.33 | 15429.77 | ~ | ~ |
| % of Growth | 28.13% | 23.15% | 15.01% | 13.85% | 11.67% | ~ | ~ |
Recorded 11.67% of growth of Deposits over last Financial Year, reached to Rs. 1321.65 Crores Deposits by the end of 31-03-2024.
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth In | % of Growth | ||||||
| Amount | |||||||
| Loans & Advances | 53974.49 | 66056.54 | 79683.67 | 94744.32 | 105080.55 | 51106.06 | 94.69% |
| Growth in Advances | 10747.03 | 12082.05 | 13627.13 | 15060.65 | 10336.23 | ~ | ~ |
| % of Growth | 24.86% | 22.38% | 20.63% | 18.90% | 10.91% | ~ | ~ |
Growth of Investments during last 4 Years is::72.07%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Amount | % of growth | ||||||
| Investment | 25195.31 | 31390.24 | 36652.93 | 36302.52 | 43352.65 | 18157.34 | 103.72% |
| Growth in Amount | 7375.16 | 6194.93 | 5262.69 | -350.41 | 7050.13 | ~ | ~ |
| % of Growth | 41.39% | 24.59% | 16.76% | -0.96% | 19.42% | ~ | ~ |
Recorded 19.42% of growth of Investments over last Financial Year and reached to Rs. 433.52 crores Investments
by the end of 31-03-2024.
Growth of Business during last 4 Years is: 85.86%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in Amount | % of growth | ||||||
| Business | 135946.761 | 167001.34 | 195775.83 | 226909.81 | 252675.81 | 116729.05 | 85.86% |
| Growth in Amount | 28745.8313 | 31054.58 | 28774.49 | 31133.98 | 25766.00 | ~ | ~ |
| % of Growth | 26.81% | 22.84% | 17.23%% | 15.90% | 11.36% | ~ | ~ |
Recorded 11.36% of growth of Business over last Financial Year, and reached to Rs. 2526.75 crores Business by the end of 31-03-2024
Growth of Clientele Base during last 4 Years is:28.39%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in Clientele Base | % of Growth | ||||||
| Clientele Base | 549020 | 623298 | 646921 | 689841 | 704868 | 155848 | 28.39% |
| Growth in Clientele Base | 37993 | 74278 | 23623 | 42920 | 15027 | ~ | ~ |
| % of Growth | 7.43% | 13.53% | 8.05% | 6.63% | 2.18% | ~ | ~ |
Recorded 2.18% of growth in Clientele Base over last Financial Year and reached to 704868 Clientele Base by the end of 31-03-2024.
Growth of Share Capital during last 4Years is: 28.98%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth In | % of growth | ||||||
| Amount | |||||||
| Share Capital | 5126.56 | 5051.39 | 5348.17 | 5834.39 | 6612.11 | 1485.55 | 28.98% |
| Growth in Amount | 730.58 | -75.17 | 296.78 | 486.22 | 777.72 | ~ | ~ |
| % of Growth | 16.62% | -1.47% | 5.88% | 9.09% | 13.33% | ~ | ~ |
Growth in Number of Branches during last 4 Years is: 26.09%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| No. of Growth | % of growth | ||||||
| No.of Branches | 23 | 23 | 23 | 23 | 30 | 6 | 26.09% |
| Growth in Branches | 2 | 2 | 0 | 0 | 6 | ~ | ~ |
| % of Growth | 9.52% | 0.00% | 0.00% | 0.00% | 25.00% | ~ | ~ |
Growth in Number of ATM’s during last 4 Years is: 22.45%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in No’s | % of growth | ||||||
| ATM on site | 49 | 55 | 55 | 55 | 60 | 11 | 22.45% |
| Growth | 5 | 6 | 0 | 0 | 5 | ~ | ~ |
| % of Growth | 25.00% | 17.14% | 0.00% | 0.00% | 9.09% | ~ | ~ |
Recorded 9.09% of growth in number of ATM Machines over last Financial Year, and reached to 60 ATM’s by the end of 31-03-2024.
Growth of Income during last 4 Years is: 58.71%.
| INCOME | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth | % of growth | ||||||
| Total Income | 9317.37 | 11219.14 | 12003.98 | 13078.45 | 14787.87 | 5470.5 | 58.71% |
| Income growth in Y/Y | 2396.24 | 1901.77 | 784.84 | 1074.47 | 1709.42 | ~ | ~ |
| % of Income Growth | 34.62% | 20.41% | 7.00% | 8.95% | 13.07% | ~ | ~ |
Growth in Employment during last 4 Years is: 50.29%.
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in No’s | % of growth | ||||||
| No. of Employees | 171 | 191 | 221 | 233 | 257 | 86 | 50.29% |
| Growth in No. of Employees | 23 | 20 | 30 | 12 | 24 | ~ | ~ |
| % of Growth | 14.20% | 11.70%% | 15.70% | 5.43% | 10.30% | ~ | ~ |
Growth in Per-Employee Business during last 4 Years is: 23.98%.
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in Amt | % of growth | ||||||
| Business per employee | 793.01 | 874.35 | 885.76 | 973.86 | 983.17 | 190.16 | 23.98% |
| Growth in Amount | 131.28 | 81.34 | 11.41 | 88.1 | 9.31 | ~ | ~ |
| % of Growth | 19.84% | 10.26% | 1.30% | 9.95% | 0.95% | ~ | ~ |
Growth in Net-worth during last 4 Years is: 55.83%.
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in Amt | % of growth | ||||||
| Net worth | 7462.14 | 7759.68 | 9560.49 | 11030.48 | 11628.61 | 4166.47 | 55.83% |
| Growth in Amount | 1988.55 | 297.54 | 1800.81 | 1469.99 | 598.13 | ~ | ~ |
| % of Growth | 36.33% | 3.99% | 23.21% | 15.38%% | 5.42% | ~ | ~ |
Recorded 5.42% of growth in Net Worth over last Financial Year, and reached to Rs. 116.28 Crore Net Worth by the end of 31-03-2024.
Gross NPA as on 31-03-2024: 1.43% and Net NPA for the Financial Years 2023-24 is: 0.00%
CRAR as on 31-03-2024: 14.31%, which is well above the regulatory minimum requirement of 9%
and as per rules for Financially Sound & Well Managed Banks, minimum CRAR requirement is 12%.
During the demonetization period, since we have 3 Lakh above customer base we have also experienced the rush. But, without causing inconvenience to the customers, we made arrangements to accept the deposits made by all the people by arranging special counters etc.,
The demonetization has also resulted in currency shortage at all centers and Banks. However we ensured to provide uninterrupted ATM Services at all our Branches and also made available cash across counters to all the Customers. Our ATM’s with continuous availability of cash was also appreciated many times at all centers and was also covered extensively by the electronic and print media highlighting our services.
Technology Enabled Services
As the Bank is providing technological services like UPI, Mobile Banking, ATM, RTGS, NEFT, CTS, Aadhaar Payment System, NACH Credit & Debit Systems, CTS Clearing System etc, we have introduced centralized payments systems at Head Office with the expertise team.
Growth in Number of Transactions during last 4 Years in various Technology Based Products are as below:
RuPay Debit Cards Active: 89.65%.
| RuPay Debit Cards Active: 65.05%. | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in No’s | % of growth | ||||||
| No. of cards issued | 125932 | 157472 | 166517 | 186197 | 238832 | 112900 | 89.65% |
| Growth in No’s | 13118 | 31540 | 9045 | 19680 | 52635 | ~ | ~ |
| % of Growth | 11.63% | 25.05% | 5.74% | 11.81% | 28.27% | ~ | ~ |
ATM Transactions: 18.48%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in No’s | % of growth | ||||||
| No of Transactions | 4625321 | 4740951 | 4561816 | 3818061 | 2820207 | 1805114 | 39.03% |
| Amount in Lakhs | 186856 | 219481.06 | 201102.78 | 168022.63 | 152322.22 | 34533.78 | 18.48% |
| YoY Growth | 20.07% | 17.46% | -8.37% | -16.45% | -9.34% | ~ | ~ |
POS Transactions: -47.77%
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in No’s | % of growth | ||||||
| No. Of POS Transactions | 256883 | 278075 | 174539 | 138258 | 85217 | -171666 | -66.83% |
| Amount of transaction | 3495.91 | 3878.66 | 4043.5 | 2909.81 | 1825.87 | -1670.04 | -47.77% |
| YoY Growth | 24.70% | 10.95% | 4.25% | -28.03% | -37.25% | ~ | ~ |
Mobile Banking Transactions: 105.20%.
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in figures | % of growth | ||||||
| No. of Transactions | 632612 | 828941 | 901388 | 1044436 | 1298092 | 665480 | 105.20% |
| Amount of Transactions | 116987.5 | 180325.31 | 140870.77 | 152113.4 | 156741.02 | 39753.52 | 33.98% |
| YoY Growth | 17.18% | 54.14% | -21.87% | 7.98% | 3.04% | ~ | ~ |
UPI Transactions:2318.42%
| Particulars | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in figures | % of growth | |||||
| No. of Transactions | 1725602 | 16195977 | 33279356 | 41732359 | 40006757 | 2318.42% |
| Amount of Transactions | 45375.13 | 407098.83 | 776198.15 | 957935.91 | ~ | ~ |
| % of Growth | ~ | 797.19% | 90.67% | 23.41% | ~ | ~ |
AEPS Transactions:125.87%
| Particulars | 2021-22 | 2022-23 | 2023-24 | Last 2yrs Growth | |
| Growth in figures | % of growth | ||||
| No. of Transactions | 286619 | 625198 | 647379 | 360760 | 125.87% |
| Amount of Transactions | 65878.4 | 168675.01 | 178994.96 | ~ | ~ |
| % of Growth | ~ | 156.04% | 6.12% | ~ | ~ |
Aadhaar Mapping Transactions: 85.31%.
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4yrs Growth | |
| Growth in figures | % of growth | ||||||
| No. of Seeding | 357211 | 383628 | 428342 | 473094 | 661962 | 304751 | 85.31% |
| Growth in No’s | 49466 | 26417 | 44714 | 44752 | 188868 | ~ | ~ |
| % of Growth | 16.07% | 7.40% | 11.65% | 10.44% | 39.92% | ~ | ~ |
NACH Debit & Credit Transactions: 41.49%.
| Particulars | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 | Last 4 Yrs Growth | |
| Growth in figures | % of growth | ||||||
| No of Transactions | 750784 | 1135350 | 1257301 | 1417976 | 1525191 | 447210 | 41.49% |
| Amount | 77483.28 | 83046.14 | 114211.07 | 90149.93 | 108133.53 | 30650.25 | 39.56% |
| Growth in amount | 2271.19 | 5562.86 | 31164.93 | -24061.14 | 17983.6 | ~ | ~ |
| % of Growth | 3.02% | 7.18% | 37.52% | -21.06% | 19.95% | ~ | ~ |
Acquired and constructed Own Premises for the Jagtial, Mancherial, Vemulawada, Karimnagar, Hyderabad & Metpally Branches.
Established Employee training Institution and conducting periodical training’s to staff at all levels for skills improvement.
Introduced “One Lakh Accidental Insurance Facility” Scheme on Saving Bank Account opened with a minimum balance of Rs. 550/- Only
IDEOLOGY:
We are committed to serve our customers in a friendly atmosphere by thinking in customer angle as well as by using latest technology from time to time.
VISION:
Our vision is to provide economical support to the poor & middle class people all over India by expanding our services to different locations in India and to reach everyone who is in need of Banking Services.
Conclusion:
All the above achievements could not have been possible but for the customer’s patronage and the timely help, guidance of the Reserve Bank of India, Central Registrar of Cooperative Societies, Co-Operation Department, Government of Telangana & Andhra Pradesh and under the governance of our Board of Directors and with the support of employees, and we are confident of scaling the new heights in future