Gayatri Co-Operative Urban Bank Ltd > ATM and RECYCLER SERVICES > ATM FAQ’S

ATM FAQ'S

Automated Teller Machine (ATM) is a computerized machine that enable customers to make banking transactions such as Balance Enquiry, Mini Statement, Cash Withdrawal, ATM Card PIN Generate / Update and deposit money without the need for interaction with bank staff.

You may generate new PIN by using Green PIN option in ATM. Required essentials for pin generation are Registered Mobile Number, Account Number, ATM Card.

To know the process of new PIN generation, please click here

Green PIN is a security feature for your atm card to generate or update your ATM card Pin.

To know the process of new PIN generation, please click here

By using Green Pin option in ATM you can generate new PIN.

» Your Card is in inactive mode / locked (Card E-Lock Feature).

» You may have entered an incorrect PIN.

» Your card may be damaged

Card E-Lock Feature is to protect the customers from Cyber attacks at free of cost. When the account holder registered for this service, their debit card will be always in disabled / inactive mode. When they wants to do the card transactions such as ATM withdrawal, POS and E-com transactions customer has to dial the toll free number 07941055760  or Transaction On / Off option in mobile application which will enable / activated the card for ten minutes and automatically gets disabled. Gayatri Bank provides

Give a missed call from your registered mobile number to 08046878316 to block your atm /debit card or contact nearest branch.

No, the Card number will be different.

Yes, you can use your Gayatri ATM Card at any ATM Service that is part of the NFS. These ATMs can be identified by the prominent display of the NFS. A nominal charge will be levied for transacting at Non-Gayatri bank ATMs Service.

You can withdraw money from any ATM Service which are in NFS.

» For Classic Card – 25000 / day.

» For Platinum Card – 1 lac / day.

Yes, you can do 10 transactions per day  only.

The customer may lodge a complaint with the card issuing bank.This process is applicable even if the transaction was carried out at another banks ATM.